1:1 Chat Inquiry
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Ask your questions right away. AI support answers instantly.
We've gathered frequently asked questions and answers about using the service.
View FAQFill out the form and we'll reply in detail by email. File attachments are also supported.
Write an inquiryWith a representative, you're connected in just 3 steps.
Click the download button above to download the remote support program.
Please install and run the downloaded file.
Tell the representative the ID and password shown on your screen.
Visit the Music Partners page for store-music licensing information and the partner upload portal.
The download has started. Please follow the steps below at your own pace.
Run the downloaded file to install it.
After installing, tell the representative the ID number shown beneath the “My Desktop” label in the top-left of the window.
For older PCs · use only on 32-bit Windows